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View Full Version : Failed Login..?


Quillink
03-13-2009, 08:24 PM
I know that the new release will fix this up with the password reset coming to play, but I thought I'd mention this anyway.

I've had a consistent stream of users who could not log in, even when their browser auto-filled the password form and even when they tried every password they have. I have no idea where the problem lies, or even if it's to do with the script, but it means that users can't login at all.

I've had to delete their accounts so they could sign up again, keeping their pets if it was the same username. It does take two minutes per user, and an apology message, so for lazy people like me it's a real pain! x]

Just thought I'd point it out, is anyone else having this problem..?

BMR777
03-14-2009, 02:15 PM
Are they being sure to only use letters and numbers in the passwords?

Quillink
03-19-2009, 06:45 PM
I really didn't think to ask. But they've been able to log in before and now all of a sudden their passwords don't work?
Some of them even use autocomplete.

BMR777
03-19-2009, 06:48 PM
Are their passwords in the database? Ask a couple of them what they think their password is, then make an MD5 hash of that and compare to what is in the database for them. Then let me know if they match or not.