View Full Version : 500 Internal Server Error
Dinocanid
08-30-2016, 05:47 PM
So I followed the installation step-by-step (I have mysidiahost, not x10 or anything else) and when I try to install the script I get this message:
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@adopttest.mysidiahost.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
I could reach the install screen before, but I had the files arranged incorrectly then so I had to start over to put everything in the right place. Now I just get the above message. My website is adopttest.mysidiahost.com
Hall of Famer
08-30-2016, 08:11 PM
In this case it usually means your .htaccess file is missing. Check if you have such a file on the server.
Dinocanid
08-30-2016, 08:23 PM
I have one under public_html, public_html/admincp, public_html/install, and public_html/inc/ckeditor/
Hall of Famer
08-30-2016, 08:44 PM
I see, that's kinda strange. I will take a look at it later tonight myself as its hosted on mysidia.
Edit: I removed your files and reuploaded them, it seems all okay now. It appears that you were using sftp to access the server and upload files, and it didnt work well. No idea why this happened, but I'd like to know why you used sftp in the first place since not many users know about this.
Dinocanid
08-31-2016, 04:25 PM
For some reason, I couldn't get filezilla to connect to the server with ftp so I switched to sftp and it worked just fine. Thanks to taking the time to fix it! But now I get:
Warning: require(../inc/config.php): failed to open stream: No such file or directory in /home/adopttes/public_html/classes/class_initializer.php on line 97
Warning: require(../inc/config.php): failed to open stream: No such file or directory in /home/adopttes/public_html/classes/class_initializer.php on line 97
Fatal error: require(): Failed opening required '../inc/config.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/adopttes/public_html/classes/class_initializer.php on line 97
Hall of Famer
08-31-2016, 04:55 PM
Well you need to install Mysidia by running the installer script at this location:
http://adopttest.mysidiahost.com/install/
Dinocanid
08-31-2016, 04:57 PM
Oh, ok. Thanks! One of the tutorials said to go to http://adopttest.mysidiahost.com/install/index, which explains why it wasn't working.
Hall of Famer
08-31-2016, 04:59 PM
umm in this case I need to edit that tutorial to correct the mistake, if its made for Mys v1.3.x. Can you show me a link to the tutorial?
Dinocanid
08-31-2016, 05:58 PM
This one:
http://www.mysidiaadoptables.com/forum/showpost.php?p=22218&postcount=2
Hall of Famer
08-31-2016, 10:05 PM
Actually the installation guide didn't make any mistakes. You can enter yoursite.com/install or yoursite.com/install/index.php. But you entered yoursite.com/install/index, see the difference? Anyway I removed index.php from the tutorial so it clears up some confusion.
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