Install Error

[SugarFoxKym]

I uploaded my files with FileZilla, and use eHost for hosting and domain purposes. When I went to the front page to install things, I got this:


Warning: require(inc/config.php): failed to open stream: No such file or directory in /home1/sugarfox/public_html/vpetbase/Mysidia Adoptables v1.3.4/classes/class_initializer.php on line 97

Warning: require(inc/config.php): failed to open stream: No such file or directory in /home1/sugarfox/public_html/vpetbase/Mysidia Adoptables v1.3.4/classes/class_initializer.php on line 97

Fatal error: require(): Failed opening required 'inc/config.php' (include_path='.:/opt/php56/lib/php') in /home1/sugarfox/public_html/vpetbase/Mysidia Adoptables v1.3.4/classes/class_initializer.php on line 97

[Hall of Famer]

Well you uploaded the entire folder Mysidia Adoptables v1.3.4 to your website, but you are only supposed to upload the contents inside this folder.

[SugarFoxKym]

Thanks for telling me. I'll try again.

EDIT: Was I supposed to do the contents of the folders in the folder too?

[Hall of Famer]

Well just select all the files inside the folder Mysidia Adoptables v1.3.4, and upload them to your server. Do not upload the folder Mysidia Adoptables v1.3.4, upload whatever are inside it.

[SugarFoxKym]

I did, but the error is the same.

[Hall of Famer]

Can you post the new error message? At least the part 'Mysidia Adoptables v1.3.4' should disappear. If they really are exactly the same, it means that you havent followed the instruction I provided above.

[SugarFoxKym]

Warning: require(inc/config.php): failed to open stream: No such file or directory in /home1/sugarfox/public_html/vpetbase/classes/class_initializer.php on line 97

Warning: require(inc/config.php): failed to open stream: No such file or directory in /home1/sugarfox/public_html/vpetbase/classes/class_initializer.php on line 97

Fatal error: require(): Failed opening required 'inc/config.php' (include_path='.:/opt/php56/lib/php') in /home1/sugarfox/public_html/vpetbase/classes/class_initializer.php on line 97

The Mysidia Adoptables part is gone, but still mostly the same

EDIT: Upon closer inspection at my file manager, there is no config.php anywhere in the folder it should be. Weird.

[CheshireKat]

Is there a configadopts.php file in the inc folder? If so, change that to config.php. That's what the installer told me to do.

[Hall of Famer]

Maybe it has something to do with you uploading the script to folder vpetbase? In this case, you need to set the value 'scriptpath' to be '/vpetbase', or alternatively you may just upload the files to public_html.

[SugarFoxKym]

I'll try both tips and get back to you.

EDIT: Renaming config_adopts worked, but now there's an SQL error.

Could not connect to database, the following error has occurred:
SQLSTATE[HY000] [2005] Unknown MySQL server host 'DBHOST' (0)

EDIT 2: Realized the issue; I used an FTP connector instead of manually syncing it.

EDIT 3: I can get into /install/ now, but "Something required was left blank. Please go back and try again." None of the forms were left blank, though?

[Hall of Famer]

Well in this case it seems that you have not installed the script at all. You have to run the installer script, its not installed for you just because you upload it through ftp. Before installing the script, you need to create mysql databases and users first. You can do this in PhpMyAdmin.

[SugarFoxKym]

Which is weird, because I did make a database and user. Can I just PM you my ehost login info, so you can sort this out?

[Hall of Famer]

Well in that case you need to add the user to database, give the user full permission to access the database. If you use CPanel, it should be easy and straightforward.

[SugarFoxKym]

Did that through the wizard, full permissions. But when I go to (mysite).com)/install/ and type in all the info, it gives me the "something was left blank" error. I'm confused.

[Hall of Famer]

Well did you leave some fields blank? Post a screenshot of the installation page prior to where you got the error message(with password censored of course), I will take a look.

[SugarFoxKym]

http://imgur.com/a/ukeDt

Here you go.

[Hall of Famer]

Well I don't see anything that is left empty, but your script path is incorrect, it should be the part after public_html. So remove this and leave the value empty, and try again. Then lemme know what happens?

[SugarFoxKym]

The problem was solved! Apparently, I played around with code where I shouldn't have, and a fresh upload fixed it.

[Hall of Famer]

I see, glad it was fixed for you. I hope my advice helped, you aint supposed to write 'public_html' in your script path really.