Mysidia Adoptables Support Forum

Mysidia Adoptables Support Forum (http://www.mysidiaadoptables.com/forum/index.php)
-   Questions and Supports (http://www.mysidiaadoptables.com/forum/forumdisplay.php?f=18)
-   -   User keeps getting logged out (http://www.mysidiaadoptables.com/forum/showthread.php?t=2180)

SilverDragonTears 06-02-2011 07:48 PM

User keeps getting logged out
 
A member of my adoptable site keeps getting logged out every time she goes to do anything. I logged into her account from my computer and didn't have that issue. What could be causing this problem? Sounds like something on her end but not sure what to recommend to her.

Kaeliah 06-02-2011 08:27 PM

Her cookies would cause that. Tell her to ensure cookies are enabled and if necessary clear them. If she doesn't know how, just look up 'enabling cookies for [insert internet browser]' and have her go through the steps of doing that.

Inf3rnal 06-03-2011 10:06 AM

Also a problem with the .htaccess could be another issue.

Mysidia needs a rewrite in the .htaccess to either redirect
http://yoursite.com to http://www.yoursite.com.

Because logged into http://www.yoursite.com doesn't mean your logged into http://yoursite.com

So tell her to try either with www. or without it.

Nemesis 06-03-2011 03:39 PM

same thing would happen on my hosting site. has to do with www

SilverDragonTears 06-03-2011 04:13 PM

Thanks guys. Will try all of these ideas once she's online again =)


All times are GMT -5. The time now is 10:22 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.