Well I checked from the database and it seems the username of the User was entered incorrectly for that message. The username is 'FishFry', but it appeared to be 'Fishfry' for the message he/she cannot read. I changed it to 'FishFry' now and your user should be able to read the message then. Strangely it only affects one and only one message for this user.
I have no idea why it was 'Fishfry' in the first place though, did you create this private message for the user using ACP or PhpMyAdmin and somehow forgot to use uppercase?
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