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Old 11-24-2015, 01:11 PM
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tahbikat tahbikat is offline
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Default Password Reset not sending email

Sorry for posting so many threads, but I'm having another issue with the password reset this time.

A beta tester on my site reported this to me. She tried resetting her password by entering her info into the Forgot Password fields, and it said an email was sent but she said she never got it.

I double checked with a tester account and I'm not getting the email either.

Can anyone help? :c

And yes, we've checked our junk folders.

EDIT: Okay, I know why. I checked the site email and there's emails in there saying this:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

blabla@yahoo.com
host mta5.am0.yahoodns.net [66.196.118.33]
SMTP error from remote mail server after end of data:
554 5.7.9 Message not accepted for policy reasons. See https://help.yahoo.com/kb/postmaster/SLN7253.html



This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

blabla@gmail.com
host gmail-smtp-in.l.google.com [74.125.127.27]
SMTP error from remote mail server after end of data:
550-5.7.1 Unauthenticated email from yahoo.com is not accepted due to domain's
550-5.7.1 DMARC policy. Please contact administrator of yahoo.com domain if
550-5.7.1 this was a legitimate mail. Please visit
550-5.7.1 https://support.google.com/mail/answer/2451690 to learn about DMARC
550 5.7.1 initiative. xx7si7967957oec.47 - gsmtp



Sooo it's something to do with yahoo, gmail, etc's policies. Is there an easy fix to this orrr?

Last edited by tahbikat; 11-24-2015 at 01:33 PM.
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