Help!

[goofyunicorn]

Originally Posted by Dinocanid

Yeah, I'm a coder. For yoursitename, you don't do either (the name is misleading, i know). On the left side of cPanel's file manager, you should see a path thing with a home icon followed by the path of whatever folder you're viewing. You should put what it says between the home and public_html there. So it should actually be "home/foldername/public_html".
I can provide a screenshot if I need to, since I might not have worded that in the best way.

May I have a screenshot please? :) Thank you for all the help

[Dinocanid]

Originally Posted by goofyunicorn

May I have a screenshot please? :) Thank you for all the help

I was on mobile at the time of my last comment, and the full path isn't clear from the file manager, sorry ^^;
It can be found under the statstics section of cPanel though:

Where it says "home directory", that's what you should use. So for example, mine would say "/home/foodbabs/public_html/". If the script is in a subfolder, then it would be "/home/name/public_html/subfolder_name".

[Dinocanid]

Does the login info for the database user match what's inside the config file? (Located in the inc folder)

[goofyunicorn]

Originally Posted by Dinocanid

Does the login info for the database user match what's inside the config file? (Located in the inc folder)

Yep. :/ I put it in all the correct information but it just denies me.

[Dinocanid]

Originally Posted by goofyunicorn

Yep. :/ I put it in all the correct information but it just denies me.

Did you create a new user with the user manager or mysql databases? Since the user manager won't give you access but creating a mysql user will.

[goofyunicorn]

Originally Posted by Dinocanid

Did you create a new user with the user manager or mysql databases? Since the user manager won't give you access but creating a mysql user will.

mysql databases :)

[Dinocanid]

Originally Posted by goofyunicorn

mysql databases :)

You can try sending Hall of Famer a pm. Sometimes mysidiahost goofs, so he can probably fix it for you.